Your child’s photos & privacy

Your child’s privacy matters to us. Here’s how Craftstory handles the photos you share to create their personalized movie.

No AI training

We do not use children’s photos to train any AI models.

Photos deleted one hour after movie creation

We delete your child’s uploaded photos one hour after we finish creating their movie.

Immediate deletion on request

Parents can request immediate deletion of their child’s photos at any time. Email Hello@craftstory.co with the subject “Photo deletion request”. Please include the email address used for your preview or order, and your order number if you have one, so we can find the right photos. You do not need to attach your child’s photo again.

For more information about how we handle other personal data, read our Privacy Policy.